After living in China for 5 years, I’ve accumulated quite a bit of things! We are leaving many things here after we leave, as there will be 3 teachers still working at the University, so I’m sure they will make use of them, such as cutlery, glasses and what not. We wanted to send our clothes, shoes and some other personal things back to Ireland though. My Mum has sent about 3 boxes to me; full of sweets, crisps and even some presents! It was such a treat to open to open the boxes.
But we’ve never sent anything from China! Due to the fact that we don’t speak Chinese very well, we would have no idea where to start, and also because exporting things from China is such a hassle, we decided to just leave it. But we had quite a few things that we didn’t want to leave, so we searched around the we found we could send a box with a company called ‘SendMyBag‘.
Everything sounded pretty legit with it, so we decided to try and send our box with them. And from China, the box MADE IT TO IRELAND! Such a relief! But….. we had some hurdles along the way!
First, we met the man who would collect the box. All was good until he asked us what were ‘magnets’ that was on the list. We explained that they go on the fridge.
“Not allowed” he told us in Chinese. We looked at each other… We didn’t know what we could do. So he told us we could take them out of the box. Phew! At least we can take them out, that was ok. (We wrapped about 1 roll of cellotape around the box though, so all that hard work gone because we had to open it again)
Then he asked for my passport…. What? The website didn’t say we needed a passport. So I quickly ran back to the apartment and got it for him.
Unfortunately we didn’t realise he meant A COPY of the passport. (The communication barrier is so annoying sometimes), so my fiancé runs back to find a copy…… and comes out empty handed.
So, I run down the road and quickly get a copy of it from a shop, coming back to the van hot, sticky and out of breath, while he opens the box and finds the magnets.
But eventually the man got going in his van, box with him. Time to relax now!
So later that night while we are watching a film, we get a message ‘Due to makeup in the box we cannot send it to Ireland’.
WHAT????!!!! Oh my god!! What are we going to do! I was really about to start crying. All I put in it was some makeup brushes and some powder makeup, they are allowed. I’m thinking like crazy why they couldn’t send it!
Oh….. now I remember, I forgot there were 2 eye pencils in the bag….. 2 measly eye pencils are the reason why we’re going to get the box back and lose our money we spent!! I couldn’t believe it.
But then, another message ‘I can take the prohibited items out of the box, is that ok?’.
YES, YES!! TAKE IT, I DON’T CARE! I really didn’t want to see that box again until I’m in Ireland!
So they did that, and I was just so grateful to them. So FINALLY the box was on it’s way.
We sent it on Friday morning and it actually got to Ireland on Monday! It was really fast! Also I was able to track it on the website which was also good too.
So I found out that it made it to Dublin! Great I thought! It’s nearly home!
I was keeping my Mum up to date on the whereabouts of it so she would know when it would arrive.
So on Monday night I was getting ready for bed and my Mum texts me saying that she got a phonecall from the courier and that she had to pay €89 for something.
Oh god, not more money. We had already spent €189 to send it, why did we need to pay more??!! Maybe it was for customs? But that is ridiculously high for second hand things. There’s not much value in the box at all!
So there I am trying to contact the courier AND SendMyBag about this extra money that I have no idea what it’s for, while looking at the time as it gets later and later. Thankfully both companies contact me and say they will investigate what the money is for.
I’m in bed trying to sleep but also stressing about this money when my phone goes off and it’s a message from SendMyBag. They said it was a fee for something (which I still don’t understand, something about a double entry) and they will cover the cost of it.
PHEW! I contact my Mum and tell her they are going to cover the cost. I can finally sleep!
It was our first time sending anything out of China, and as you have read, wasn’t plain sailing. But in the end it made it, that’s the most important thing.
So, would I recommend SendMyBag to send stuff home. Yes I would! We didn’t have to prepare too many things for it, everything is stated on the website, they are very prompt at replying if you have a question, and even with the money my Mum had to pay, they were extremely quick at sorting it out. That was great.
My only criticism would be that they didn’t tell us magnets weren’t allowed in the box and we needed a copy of my passport for the driver. Although I’m thinking that every country is different and maybe only China won’t allow magnets to be send out and they needed a passport copy.
Also what we didn’t know was that the price depends on the size of the box. We were initially only going to send a box with a maximum weight of 15kg. We bought a big box though, and when we inputted the dimensions into the website, it came to €189 with a weight of up to 30kg. We were a bit annoyed at this but in the end all our stuff came to the weight of 24kg…. so we definitely overestimated the amount of things we had.
So be aware if wanting to send a box through SendMyBag. The size of the box influences the price.
I also realised another thing…. China is so strict with exporting things!!! We literally were limited to clothes, books and shoes. No pastes, no gels, no food… nothing like that. Not even a watch. (Or makeup as we’ve learned)
So I would certainly recommend using this company, but make sure you know EXACTLY what you can’t send it the box…. or you might be getting a lovely message like we did.