You know when you go onto booking.com and you see all these great hostels at a great price? The location is perfect and it looks like a nice place to stay? Reviews are very good with only a few bad ones? Well sometimes it’s too good to be true.
We were going to stay in Madrid for 10 days as my fiancés Mum and Dad were visiting his Aunty, so we decided to stay longer than usual in order to visit a few places with the parents and also his Aunty.
Well, the hostel wasn’t great to be honest. There was problem after problem with this place, and I was pretty happy to have left!
Usually there might be maybe a few minor problems with hostels. But with this one there were tonnes.
1. No lock on the door.
This means that everyone can just go into your room. This is unusually strange. So then of course one night I hear someone enter the room, hear some footsteps, realise that it’s pitch black and they can’t see anything…. so they decide to leave…..and surprise they leave the door open. So I had to get up and close it then. I really wasn’t impressed with this at all. It’s really not hard to get locks for the doors.
2. You can’t turn on/off the lights.
Room related again. Another surprising thing is that the only people that can control the lights in every dorm room is the receptionist. So they decide the time. It depends on who is working during the night shift, but the lights could turn off at 9:30pm, 10:30pm, 11:05pm or even after 12:00am. In this case the receptionist actually forget they were on……
I can’t understand why we don’t have control of the light swtich?
3. No control over the air-con
Another room one for you! Once again the receptionist is in charge of the air-con. Every night we have to go and ask them to turn it on. The third night we were there I woke up at 5am literally sweating! I was wondering why I was so hot. Sure enough I saw that the air-con was off. We asked the receptionist and they said “Sometimes we turn it off in case the people get cold”.
Mmmmm I’m sure. After that night the air-con was left on. Again, why can’t we decide if we want it on or off?? Do they think we are going to steal the remote or something?
4. Noises everywhere
Because our dorm room was literally, and I mean two steps away from the common area, that meant we could hear every type of noise; chatting, cutlery clattering, the washing machine, the people washing their dishes… everything. Another one that was added was the recent addition of the squeaking of the mens toilet door every time it opened. So that was a new one. I thought ‘they may actually fix it’, but no, it was still squeaking when we left. I’m so thankful that I had my earplugs with me, or else they all would have driven me mad.
5. For the smokers, the entrance of the hostel was the smoking area… which of course means that all the non-smokers and the people checking in have to walk through the cloud of cigarette/ marijuana smoke to enter. Because it was sort of inside, the smell just lingered in the small area which wasn’t very pleasant.
6. Cold showers
In the ladies toilet there were 3 showers, and 2 of them I liked more than the other one. So the first shower which I had was lovely and hot! No problems! The next shower was also fine. The third one was getting cold just after I put shampoo in my hair, but it wasn’t too bad. It was luke warm. The next one however was absolutely freezing! As soon as I turned it on it went straight to icey cold. I thought maybe it would heat up but no, it just stayed cold. That was a very tough shower as I can’t cope with the cold! After that one I asked could I have a shower in my fiancés aunts house, I just didn’t want to have another cold shower like that. I don’t even think I rinsed all the soap off my body it was that cold! I just wanted to get out!
So my last shower we were supposed to get up at 8am as we were checking out at 10. I ended up waking at 7:20am and decided to go for one them, hoping the water would be fine.
There was nobody in the bathroom when I entered and I switched the shower on to make sure it got hot. And it was! My last shower was as good as the first! I’m guessing maybe the other girls use up the hot water, but there should be at least warm water for everyone.
7. Weird people
There was one particular person there that kind of creeped us out while we were there. While we were in the common area, this girl would be walking around with a big fluffy coat on her…. by the way the weather was 30+ degrees, so she looked totally odd wearing this in the hostel. I’m pretty sure everyone was looking at her wearing this big coat.
Also there was something sort of just ‘off’ about her. (The coat didn’t exactly help either) She would just be walking about the common area, going to the bathroom, walking a bit more…. that was pretty much all we saw her do in the hostel.
Until one night….
So I was in my bed and had to go to the bathroom. It was around 1am I think. I get up and open the door. I walk past this girl and she nearly bumped into me. I wasn’t really paying attention to her or what she was doing, but I was wondering why she was so close to me. I realise that she’s swaying and making a “huh” sound every so often. I realise she’s high as a kite. On what I have absolutely no idea, but she was definitely high. I quickly went to the bathroom and when I come out she has moved over to the fridge and is swaying and doing god knows. I didn’t want to continue watching her.
Then as I walk toward my dorm room she begins to (try) to walk towards me. i rush to my room and look over to her as she began to bump into the mens toilet.
At least I’m back in bed. Until….. that was the night someone walked into our dorm room. I’m guessing it was her. So of course I was scared then to go back outside as she could be outside being zombie-like.
But the drama doesn’t stop there! I wake up again at 5:30am with someone in the common area shouting! I was half asleep at this stage so I wasn’t really paying attention, but my fiancé also woke up and he heard it. He said that someone from the hostel was shouting at the girl in Spanish and in English. “Get out!!!! You are drunk! You are high! You have to leave!”
Do you think she left? Nope……we get up around 8:30 and guess who we see… the girl with the black coat. She was no longer high, but now she had her pink bag with her and was (yet again) walking around the common area. I’m guessing she was awake for the whole night.
There was another female worker there and she went up to the girl and in English said “You have to leave now. Get your things and go.” The girl started saying that she wanted to speak to the manager as at 5:30am the guy that she was talking to was very rude to her.
“I want to know why he was so rude to me, I was only smoking inside”. (which she clearly wasn’t)
The lady said “He was the manager!”
“Ok, then I need a refund”.
“Fine, we’ll give you your refund but then you have to leave.”
“How much would it be for another night?”
“No, you are not staying another night! There is a hostel across the street, you can go and try to stay there, but you are not staying here”.
“I want to use the bathroom.”
“Again??? This is the second time you have to go to the bathroom”
So she went to the bathroom and came back out. She walked a bit more and then FINALLY she left the building.
The drama was over and there was peace at last! I kind of felt sorry for the girl but at the same time it’s not on getting high or whatever while in a hostel full of other people. She was travelling alone so god knows what bad things could have happened to her. She shouldn’t get herself into a state like that, especially when she couldn’t even speak Spanish. (She tried but the the lady told her to speak English as her Spanish wasn’t very good)
So yeah, it was eventful staying at the hostel. If any of you want to know the name of this delightful place, it’s called the d’hostel.
Would I recommend it? No…. it needs upgrading and looks kind of shabby. Plus all of the problems mentioned above, there are a few more that I won’t mention as the ones here were the most annoying for me. Although the location was great as it was in the centre and only 5 minutes walk to the metro. So it’s very centric.
Would I stay here again? NO WAY.